TA Citizen Wallet
Financial Empowerment for All Citizens
Covid 19 has transformed the world in many ways. In this new normal, government organizations will need to become more agile and adaptive to serve citizens effectively & deliver on their mission. They must deliver better citizen experiences in a proactive manner by leveraging technology and delivering digital services.
TA Citizen Wallet is a secure cloud-based platform designed to help state agencies modernize the way they deliver direct benefits to their citizens. It enables governments to harness digital technology to enhance productivity, lower costs, expedite direct benefits transfers and create deeper one-on-one connections with the people they serve.
G2C (Governments to Citizen) transactions like student scholarships, pension funds disbursements, flood or draught relief, health benefits, farmers subsidies etc. are delivered through a state sponsored wallet. Wallet holders have access to the credited benefits immediately. RuPay physical or virtual cards which are widely accepted all over the country can be issued to all KYC compliant wallet holders to enhance their reach to retail outlets.
Wallet holders can use the same to conduct C2G (Citizen to Govt.) transactions like Payment of Property Tax, Municipality Tax, Traffic Challans, Water Bills, Electricity Bills etc.
“Digital India “Cashless Initiative
T Wallet is a co-branded multifunction wallet for one of the most progressive states in India as a part of their digital transformation initiatives. Wallet current has over 1.1 million users and over 1.4 million transactions are executed on the platform every month. State uses this wallet for direct benefits transfers for its various schemes to its citizens. Multiple services can be integrated into the platform as outlined below.
Key business benefits of the T Wallet initiative include straight-thru-processing, timely direct benefits disbursements, lower fraud, and elimination of chargeback fees.
TA CITIZEN WALLET
Delivering Frictionless Payments to Consumers
|Advantage to Government||Advantage to Citizens|
|All citizens who come under DBT schemes can be issued a wallet with Rupay card.Rupay card as per the latest RBI circular can be used at any ATM or Merchant POS terminal for cash out.||Citizens across the state including those in remote villages get advantage of Government benefits directly credited to their wallet and,inter alia,save time on visiting banks.|
|Transparency, Trust & Data Privacy||Easy to top-up/load money to wallet|
|Immediately credits settlement without delays||Easy to pay to any merchant or service|
|Accuracy of Accounts & Availability of MIS||Mini statement to track all transactions|
|Greater utilization of public services||Easy access to all Government services|
|UPI,IMPS,BBPS,Rupay and Fastag are directly available to the wallet holders.The wallet would provide the latest services available from NPCI||Many services integrated in wallet for the convenience of the citizens|
|Lower Transaction Costs||Wallet Accessibility in Remote Areas can be provided|
|Paperless Transactions||No paper work needed to use the wallet|
|Ensure equitable & inclusive access to services||No cost of maintaining a wallet Account|
|Digital On-boarding & KYC Authentication||Citizens can use wallet even without a phone|
Fast Digital On-boarding for Customers and Merchants
Scenario 1 – Citizen does not have a smartphone or bank account
Scenario 2 – Citizen has a smartphone
Scenario 3 – Merchant On-boarding to the platform