Education: B.E/B.Tech in CS/IT / B.SC or MCA

No of hiring: 2

Location: Bangalore

Experience: Around 3 Years of experience

Job Description:

MIS Report
Outstanding follow up
Customer support
Handle Day to day Task
Drive daily monitoring adherence to SOP (standard Operating problems )
Manage the business continuity for partner performance and feedback, managing data collection , validating data with the purpose of reviewing ,
Analyzing the issues and resolve .
Coordinating with customer and developer if any issues
Preparing RCA Documents
Install and test desktop software application
Test computer and Laptop to ensure proper functioning.
Record technical issues and solution in logs
Replying to all email queries.

Note: Expect a good candidate with subject knowledge, year of experience is not mandatory. Certificate will be added advantage

Operation

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