Education: B.E/B.Tech in CS/IT / B.SC or MCA
No of hiring: 2
Experience: Around 3 Years of experience
- MIS Report
- Outstanding follow up
- Customer support
- Handle Day to day Task
- Drive daily monitoring adherence to SOP (standard Operating problems )
- Manage the business continuity for partner performance and feedback, managing data collection , validating data with the purpose of reviewing ,
- Analyzing the issues and resolve .
- Coordinating with customer and developer if any issues
- Preparing RCA Documents
- Install and test desktop software application
- Test computer and Laptop to ensure proper functioning.
- Record technical issues and solution in logs
- Replying to all email queries.
Note: Expect a good candidate with subject knowledge, year of experience is not mandatory. Certificate will be added advantage