Education: Graduate in any discipline
No of hiring: 2
Experience: 1-5 Years of experience in IT services
- MIS Report
- Outstanding follow up
- Customer support
- Handle Day to day Task
- Drive daily monitoring adherence to SOP (standard Operating problems )
- Manage the business continuity for partner performance and feedback, managing data collection , validating data with the purpose of reviewing ,
- Analyzing the issues and resolve .
- Coordinating with customer and developer if any issues
- Preparing RCA Documents
- Install and test desktop software application
- Test computer and Laptop to ensure proper functioning.
- Record technical issues and solution in logs
- Replying to all email queries.